Imagine you have been asked to write a short manual of ‘dos’ and ‘don’ts’ for the use of non-verbal communication in any one of the following situations (write about 300 words):
a. Conducting an interview to select a new member of staff
b. Making a sales presentation to a small number of potential clients gathered in the company’s reception room
c. Hosting a cocktail party for senior staff and their partners
d. Going to an interview with a senior person in the organisation to ask for a promotion or transfer
e. Conducting a short training course for staff appointed recently
f. Visiting a client to answer queries raised about one of your firm’s products
g. Discussing with a potential new client the services your organisation can offer.