Question: In manufacturing layout design the key concern is the resulting
In manufacturing layout design, the key concern is the resulting efficiency of the operation. In retail service operations, what is the primary concern or objective?
Answer to relevant QuestionsWhat is the term used to refer to the physical surroundings in which service operations occur and how these surroundings affect customers and employees?List some occupations or sporting events where the ending is a dominant element in evaluating success.How have price and variety competition changed McDonald’s basic formula for success?List at least three significant ways in which service systems differ from manufacturing systems.In what way might the first-come, first-served rule be unfair to the customer waiting for service in a bank or hospital?
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