What is the term used to refer to the physical surroundings in which service operations occur and

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What is the term used to refer to the physical surroundings in which service operations occur and how these surroundings affect customers and employees?

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Operations and Supply Chain Management

ISBN: 978-0078024023

14th edition

Authors: F. Robert Jacobs, Richard Chase

Question Posted: Apr 09, 2014 07:52 AM

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What is the term used to refer to the physical surroundings in which service operations occur and

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Operations and Supply Chain Management

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