It is early 1990. You are the assistant to the CEO of MetLife. Rumors have been surfacing that life insurance sales efforts are becoming not only too high pressure but also misleading. The CEO has ordered you to investigate. You find that the legal department in the Southeast Territory has some concerns about the efforts coming out of Urso’s highly successful Tampa office. Be specific about how you would investigate these unproven allegations, and explain how you would report them to your boss, assuming that some questionable practices seem apparent.