Many companies take customer orders via Web sites. Put yourself in the place of the person at

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Many companies take customer orders via Web sites. Put yourself in the place of the person at Ford Motor Company considering this approach to taking customer orders for the Ford Explorer sport utility vehicle.
1. What information would you need to collect from the customer?
2. What information would you give the customer regarding the order?
3. How would the information be used within Ford Motor Company?
4. What major problems would you anticipate need solving prior to implementing the system?
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Related Book For  book-img-for-question

Operations and Supply Chain Management

ISBN: 978-0077403652

13th edition

Authors: F. Robert Jacobs, Richard Chase

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