Midwest Mfg. uses a balanced scorecard as part of its performance evaluation. The company wants to include information on its sustainability efforts in its balanced scorecard. For each of the sustainability items below, indicate the most likely balanced scorecard perspective it relates to. Label your answers using C (customer), P (internal process), I (innovation and learning), or F (financial).
____________ 1. CO2 emissions
____________ 2. Number of solar panels installed
____________ 3. Gallons of water used
____________ 4. Customer surveys of company's sustainability reputation
____________ 5. Pounds of recyclable packaging used
____________ 6. Pounds of trash diverted from landfill
____________ 7. Dollar sales of green products
____________ 8. Number of sustainability training workshops held
____________ 9. Cubic feet of natural gas used
____________ 10. Patents for green products applied for