Question

One hundred insurance claim forms are inspected daily for 25 working days, and the number of forms with errors are recorded in the worksheet C16P7 in the OM4 Data Workbook. Construct a p-chart using the Excel template p-Chart. Verify the Excel calculations of the control limits by hand using the formulas in the chapter. If any special causes are identified, remove them from the data and construct a revised control chart.


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  • CreatedSeptember 17, 2015
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