One of the problems in developing rating scales is the choice of response terms to use. Below

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One of the problems in developing rating scales is the choice of response terms to use. Below are samples of some widely used scaling codes. Do you see any problem with them?
a) Yes—Depends—No
b) Excellent—Good—Fair—Poor
c) Excellent—Good—Average—Fair—Poor
d) Strongly Approve—Approve—Uncertain—Disapprove—Strongly Disapprove

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Business Research Methods

ISBN: 978-0073521503

12th edition

Authors: Donald R. Cooper, Pamela S. Schindler

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