Read the Communication Q&A in this chapter. For each question, write a one- or two-paragraph answer.
A. What does Shane Stowell say about the role of emotional intelligence in determining career success and gaining promotions?
B. According to Stowell, what are the key benefits of strong interpersonal skills in the workplace?
C. What approaches do companies use to assess your interper- sonal communication skills and emotional intelligence?
D. What principles does he describe as important in determining a choice of communication channel?