Question: Refer to Exhibit 7 7 and recomputed the total value added and

Refer to Exhibit 7.7 and recomputed the total value-added and non-value-added time and cost given the following new information. If a restaurant uses iPads to place orders and notify waiters when the customer’s order is ready, the time on the order board (now an electronic order board) decreases from 5 to 1 minute, and the prepared order wait time decreases from 5 to 3 minutes. How might speeding up the order and delivery process affect customer satisfaction? Explain.

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