Refer to the Carleton University balanced scorecard in Exhibit 17.8. The full version of the scorecard is
Question:
REQUIRED
A. Describe how each of the following measures might be calculated (be specific about the data used):
1. Annual, actual financial operating results for university compared to budgeted operating result
2. Successful delivery of Capital Programs
3. Assign tasks and track accomplishments
4. Employee satisfaction rating (I'm encouraged to make suggestions)
5. Emergency response strategy refined
B. Assuming the type of data and calculation you described in Part A, discuss how well each measure relates to the stated objective.
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Full details of the stewardship of resources section of the balanced scorecard at Carleton University can be found on their website at httpwww5carletoncafinanceadminstrategicplanningstrategicmeasuresa...View the full answer
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Related Book For 
Cost Management Measuring Monitoring And Motivating Performance
ISBN: 9781118168875
2nd Canadian Edition
Authors: Leslie G. Eldenburg, Susan Wolcott, Liang Hsuan Chen, Gail Cook
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