Some companies, like Target and Amazon, are known for outstanding quality. Discuss why you think the processes

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Some companies, like Target and Amazon, are known for outstanding quality. Discuss why you think the processes and systems they use have not, or cannot, be applied to companies that are sometimes known for poor quality, like airlines.

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Operations and Supply Chain Management

ISBN: 978-1118738542

8th edition

Authors: Roberta S. Russell, Bernard W. Taylor

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