Designers of consumer products argue that to understand what customers really need, you have to do more

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Designers of consumer products argue that to understand what customers really need, you have to do more than listen to what they say. You have to observe what they do. Why do you think there is often a gap between what people say and what they do?

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Business Communication Polishing Your Professional

ISBN: 9780134740225

4th Edition

Authors: Barbara Shwom, Lisa Snyder

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Question Posted: Mar 04, 2024 09:13 AM

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Designers of consumer products argue that to understand what customers really need, you have to do more

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Business Communication Polishing Your Professional

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