Fieldworkers sometimes categorize the comments in their fieldnotes as either observational, procedural (notes about steps in the process), or theoretical (hunches or hypotheses about what has been observed).

Studying figure 3.4, classify Kate's comments into these categories. Do any of them not fit into a category? What do these comments tell you about Kate's fieldworker mind-set?

Figure 3.4:

Transcribed Image Text:

How important is surveillance? Coworkers seem to Employees in business casual reflect Sylvia in dress Use of space: focus on services rather than status 4 rooms on the third floor 309 Business office waiting area, reception, copy room, 3 office Very small waiting area with just 2 chairs and one coffee table 307 Finance office, central area and offices, 3 main people 302 Lunchroom, 2 more offices, material storage-lots of pamphlets, videos, binders stored on floor-to-ceiling shelves Not sure of room #s, 302 Clinic-reception, waiting room, exam rooms, surgery. may need to get recovery these later Second Meeting: 3/5/07 Narrow carpeted hallway in hodgepodge office building, matching blue painted doorframes. Other businesses in building include real estate agencies, doctors, insurance companies, and a travel agency. Building built in 1962. They have thought about client privacy Surveillance cameras, security doors with keypads (can change without having to change locks or get keys back) How will the org being "flat" factor into our work? Follow up on check-waiting room has a very small window to reception desk area, in procedures this makes me think that check-in is all that happens in the public sector of the waiting room, and high levels of privacy are maintained as all conversations and details are discussed behind closed doors; matching rattan chairs with matching dark blue cushions; freshly painted two-toned walls done in purple to match WFPC logo colors; large windows bring a good deal of light into the area Do others think of themselves as "jack of all trades?" condoms, lube, etc. displayed just as you enter reception (behind door), small, simple and clean exam rooms; comfortable recovery area More than half of the waiting room is only visible after you turn around a comer after coming in through the door; this means that the door opened to the hallway does not expose those in the waiting room to anyone walking by in the hallway Quotes: Sylvia's comments: "We are a very flat organization" "Board of Directors is in charge of overall direction and financial health of organization; they are responsible for paying back any money due and this new strictness has resulting in more careful oversight than in the past Financial person's comment: "Jack of all trades"