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human resource management
Questions and Answers of
Human Resource Management
W. L. Gore and Associates provides an example of a company that displays some, but not all, of these characteristics of Sustainable HRM. It is an international company making 1,000 products and
Omer Yilmaz was tiring. Having sat on Columbia Cardlnk's interview panel conducting graduate 'milk-round' interviews over the past five days at the company's London offices, he had become so
A large organisation was found to have discriminated against ethnic minority applicants after an employment tribunal. Following a restructuring of the organisation, 100 new middle management posts
Kevin Gardner, the Chief Executive Officer of a New York-based luxury goods company, was planning to expand the company into China. As a consequence, they were looking for someone to lead the
On Monday morning at 7.30 a.m., Dr Hans was leaving his apartment, one specifically rented to expatriates, and was heading towards his office in Kuala Lumpur's central business district. On the way,
The beginning of post-dictatorial periods in Latin American countries was characterised by the creation of a nel democratic era. In the case of Brazil, it meant the creation of a whole new legal
In an ideal corporate setting, the manager's feedback is supposed to help your employees realise the reasons for inconsistencies in their performance. Thus, feedback should facilitate employees'
When performance management first came in, it was seen as an initiative aimed at tightening control on the profession. Performance management would ensure teachers set annual targets that were deemed
Unhappy staff at Hyundai Australia have vented their frustration with management about their performance appraisal on Twitter. The boss of Hyundai Australia plans to confront staff and conduct 'an
When Joshua secured a job as a junior staffer with a senior Australian government minister, he was delighted. The industrious 27 -year-old had studied economics, prior to gaining experience in
You are the human resource managers of a major multinational corporation. What reasons would you give to argue for maintaining a global performance management system? What reasons would you use
How has globalisation changed the nature of the performance appraisals in multinational corporations?
Explain the key differences between performance appraisal and performance management. Why do you consider that these terms are often confused in business, and what are the implications in practical
What are the challenges for giving feedback to employees from a different culture? How can you moderate these challenges?
If you were developing a performance management system for expatriate managers, what types of features and behaviours would you measure and what sorts of results would you look for?
'Performance appraisals are better than nothing.' Clarify what is meant by this statement.
Go to the University of Massachusetts,(UMASS) web site: http://www.umass.edu/humres/library/PMPGuide. \(\mathrm{pdf}\), and review the information about the performance management process for
Assess the procedure and criteria used at UMASS and suggest the strengths and weaknesses of the system?
Compare and contrast the performance management at UMASS with the multinational healthcare company Medtronic. Website: http://www.medtronic.
Globe Ground India (GGI), a subsidiary of the German airline Lufthansa, operates passenger and cargo handlin for Lufthansa, as well as ground and ramp activities in Delhi, Mumbai, and a number of
The term 'pay dispersion' refers to the degree of inequality in pay levels between jobs at the same organisational level (also called 'horizontal pay dispersion') and between jobs at different levels
The term 'pay variability' refers to the degree to which pay outcomes for any given job or any given set of job-holders will vary by performance rather than being fixed or guaranteed (Gerhart and
One approach to reward communication suggests that withholding from each employee details of the pay received by their fellow employees may restrain their demands for pay increases. In other words,
The People's Republic of China now plays a central role in global economic growth and development, and Chinese state-owned enterprises and private firms are rapidly internationalising their
Why should a firm use base pay at all?
Why do gender pay gaps persist, who is responsible for them, and what (if anything) can be done about them?
What makes for an effective employee share plan?
What are the obvious signs of failure of a performance and reward system?
Break the class into pairs and allocate the following pay practices to a specific pair of students. Have each pair consider the pros and cons of their assigned pay practice as a means of furthering
As the human resources director of an MNC with subsidiary operation in Indonesia, you have been ask to design a comprehensive reward system for the such sidiary's HCNs. What reward practices would
Your UK-based organisation is planning to open a maj; facility (eventually employing 5,000 people) in Thailan for which your team will be responsible. Senior ma agement has asked you to assess the
Chinese factories such as Changying Precision Technology (CPT) raises interesting training dilemmas and hiring patterns for HRM practitioners in that country. The company has adopted Australian
We articulate how HRM is now more strategic. In addition to the narratives outlined b. the chapter authors, strategic HRM can also be challenged by organisations that fundamentally see the HRM role
Suzy Pakston had strong ideas from what she had learned in her marketing degree about how to build value into a products brand (branding). She often recounted her professor's words: 'Brands are built
As students we are frequent observers of different HR procedures and practices across global firms. If any of us, for instance, explored how different contemporary organisations develop their
Contrast and compare traditional forms of learning with more contemporary forms. From a management perspective, what are the strengths and weaknesses and issues for reflection?
Think of any organisation whose text-context learning pattern could be influenced. In taking a narrative perspective, describe how text-context knowledge may change over time.
Collect at least five articles of research related to multimethods of learning. Using this approach, discuss how organisational knowledge could be challenged and updated over time for an automotive
As you will see in this chapter, 'talent' is interpreted in different ways across different organisations and cultures. Broadly speaking, it can mean exceptional skills relative to others, for
Later in this chapter we refer to a 'dark side' to sum-up possible negative consequences of talent management. Think of the basics: A small number of employees is selected for special development
As you can see, there are some serious biasing effects that might be introduced into talent programmes simply because of a person's gender and the idea of the gendered organisation. We would like you
This case relates to a large UK-based general merchandising, non-food retail company (RetCo) with 800 stores and over 25,000 employees. The context for RetCo's interest in talent management included
What factors could executives and HR directors consider when designing a typical elitist talent programme for a multinational company?
Human resource metrics are used by organisations as a way of evaluating and measuring their human capital. What metrics (percentages, ratios, counts) could be used to help identify high-performing
What ethical issues, concerns, and problems could be considered in the design of talent programmes in a multinational company?
How might an organisation evaluate the effects, impacts, and success of a talent programme? Specifically, what factors could it evaluate?
What aspects of people and organisations make the fair and reliable identification of talent difficult?
How might employees excluded from talent pools react to their exclusion? What is the range of reactions that disaffected employees might display, and what factors could moderate or influence their
On the surface, an expatriate appears to have a glamorous life and career. However, the attraction of foreign destinations may fade in the face of local sociocultural norms, laws and economic
Theoretically, any person going to work outside of his or her country of citizenship would be described as an expatriate, regardless of the person's colour of skin or nationality. In common usage,
The Chinese community in India comprises immigrants from China and Indian-born people of Chinese ancestry. In the late eighteenth century, Chinese immigrants came to India to work at the Calcutta
What role does international human resource management play in multinational corporations?
What are 'international assignments' and why do multinational corporations use them?
What are the key issues in recruiting and selecting staff for international assignments?
What is meant be the term 'Psychological Contract' and how does this affect the international assignment?
What can a multinational do to ensure the success of an international assignment?
What competencies do international assignees need in order to succeed?
What different types of international assignees are used by multinationals?
What factors need to be considered when an international assignee is repatriated to the organisation's 'home' country?
Health and safety are critical issues in the workplace. An issue often forgotten within the domain of health and safety is workplace cleanliness. How can employee involvement, HRM, and productivity
The notion of partnership agreements between employers and trade unions has gained popularity in Britain. One well-known example of a partnership agreement is between Tesco (one of the big four
China, an emerging market economy, stands in contrast to the Anglo-American countries. China, once based on a state socialist system, has undergone rapid reform, moving to a market-based system that
Compare the legislative and political environments in Australia and Britain to consider the importance of the regulation of employee involvement and the subsequent implications for the parties
Paper \(C_{0}\) is a large, multisite manufacturing organisation that is a joint venture between two blue-chip MNCs (Swedish and Anglo-American). Paper Co supplies recycled newsprint paper to
How does employee involvement link to SHRM?
How do you distinguish employee involvement from a human resource management lens versus an employment relations lens?
Why is labour productivity a better measure of the impact of human resources practices than profitability?
Distinguish three categories of employee involvement.
Discuss the differences between direct and indirect employee involvement.
Identify two major trends in employee involvement since the 1980s. What have been the implications of these trends for managers, employees, and trade unions?
What are the limits of legislated employee involvement systems?
Why is it important for employee involvement systems to be socially embedded within an organisation?
How can an organisation achieve socially embedded employee involvement systems?
Why is it difficult to establish a causal link between employee involvement systems and performance and productivity?
Ewere woke up at 5:15 a.m. and quickly got ready as she wanted to avoid the hectic Lagos traffic jam. At this time, it would only take her 20 minutes to reach the office, but if she set off any
An Equality and Human Rights Commission (EHRC) Report has highlighted the tensions that British fathers experience in attempting to balance work and family. It touches on the lack of confidence of
There have been on-going debates on the importance of agency and the strategies that women and other social groups employ in determining their own career path. Hakim \((1991,1995,2004)\) has argued
Suzan, the head of the management department and a 55 -year-old Canadian, has been working at a Swiss university with an international reputation for over 20 years. Due to budget-cutting and
It was another hot, humid and smoggy day in Beijing, and Aliling was waiting for the company shuttle bus to go to work. She had stopped hoping for better weather at least three weeks ago. Ailing was
What areas do WLB debates seem to be focusing on?
Would you consider this to be limiting? If so, in what way?
What can be the costs of an 'overwork' culture to both employees and organisations?
What key legislation can you cite that protects social groups from discrimination?
What legislation can you cite in relation to employment and work and life?
Highlight key differences in how employers and employees may be dealing with WLB in different regions. Think of examples in the Western, developed economies and also in non-Western, emerging markets.
If you were a senior human resources manager in an MNC who has been transferred to the Chinese office, how would you attempt to implement the flexible working arrangements and family-friendly
Cool International is a UK-based multinational that has expanded rapidly into European, Asian, and South American markets over the past two decades through acquisitions and joint ventures. Their
What are the advantages for organisations of employing self-initiated expatriates? Usually such expatriates are employed on local terms and conditions without any of the enhanced salaries, or
The company is a leading global provider of process solutions, technologies and services for its business segment. It employs over 2,000 people, more than half work of whom work in foreign
Assume that the organisation you work for practice strict adherence to the rules of objective, scientifi and rational recruitment and selection. But beyon that, it seems that 'anything goes' in terms
Do you think that targeted recruitment system for example those targeting older workers, womes minority groups, or people with the desired skills, ar fair? Why or why not?
Do you think it is ethical for employers to seles applicants on the basis of questions such as 'Dislik loud music' and 'Enjoy travelling around the worl with a backpack', even if the scales that such
Given recent changes in the nature of work, espe cially during the period of economic turbulena discuss the relative effectiveness of job anal) sis techniques and suggest how they might \(b\)
For the past 45 years Bangladesh has been working towards a society that is poverty and hunger free. In more recent years, the political environment and economic approach has moved away from a
Consider the following scenario:The senior management within a subsidiary of a large multinational manufacturing organisation have decided that due to increased global competition, falling profits,
So far, we have presented the view that ethics is an essential part of any critical treatment of management practice. We have also argued the case for a potential and legitimate ethics of human
The on-line retailer Amazon has recently come under scrutiny for the creation of a 'relentless work environment' characterised by excessive working hours, limited opportunity for holidays, poor
How has globalisation impacted on ethics and human resources?
In what realms may human resources decisions have an ethical impact?
What are the implications of CSR for the way HRM activities are enacted in organisations?
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