Look at Table 2.16 in the chapter and think about various types of incivility: ignoring others, treating others without courtesy, disrespecting the time of others, disrespecting the privacy of others, and disrespecting the dignity and worth of others. Read through examples of behaviors associated with each type of incivility. In three or four paragraphs, describe three aspects of civility you will exemplify in your professional life and how you will avoid inadvertently communicating disrespectfully to others.

Table 2.16

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Common Types of Incivility Common Types of Incivility in the Workplace Ignoring others Not responding to calls or emails in a timely manner Taking credit for the work of others Not responding when others greet you Withholding important information from colleagues Not inviting colleagues to participate in important decisions Overruling the decisions of others without providing any reasons Not acknowledging the presence of others Leaving some colleagues out of work social functions Treating others without courtesy Not using basic terms of courtesy such as please and thank you Using a bossy or domineering tone, expression, or words Copying the boss on emails as a power play Interrupting others frequently Not using titles such as Mr. and Ms. as appropriate Disrespecting the efforts of others Diminishing the ideas or efforts of others Providing vague and ambiguous feedback Blaming others unfairly