Consider the statement Customer complaints are customer opportunitiesbut only if we know about them. Do you agree

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Consider the statement “Customer complaints are customer opportunities—but only if we know about them.” Do you agree or disagree? Why?

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Contemporary Selling Building Relationships Creating Value

ISBN: 102447

5th Edition

Authors: Mark W. Johnston, Greg W. Marshall

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Question Posted: Apr 20, 2024 01:00 AM

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Consider the statement Customer complaints are customer opportunitiesbut only if we know about them. Do you agree

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Answer I agree with the statement that customer complaints are customer opportunities bu...View the full answer

Contemporary Selling Building Relationships Creating Value

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