Tam wanted to open a Vietnamese take-out restaurant. He has a degree in Business Administration from a reputable west coast university and worked most of his life in his parent’s Vietnamese (eat-in) restaurant. The area in which he’s thinking about opening his restaurant is heavily populated by Vietnamese Americans and is close to the current trendy restaurant row. While there are a lot of eat-in Vietnamese restaurants, there are no carryout restaurants in this category. He is not married and lives at home, so he has few expenses and feels he can devote 100% of his time and effort to making his dream come true.
 
 Evaluate Tam’s operational competencies.