Why is it important for a business message to clearly state expectations regarding who is responsible for
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Why is it important for a business message to clearly state expectations regarding who is responsible for doing what in response to the message?
a. To make sure other employees don’t avoid their responsibilities.
b. To make sure the person who sent the message isn’t criticized if important tasks don’t get completed.
c. To eliminate confusion by letting each affected person know his or her specific responsibilities.
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Related Book For
Excellence In Business Communication
ISBN: 9780134319056
12th Edition
Authors: John Thill, Courtland Bovee
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