This chapter has stated that all personnel in the hotel require training in the responsible service of
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This chapter has stated that all personnel in the hotel require training in the responsible service of alcoholic beverages. How would you explain the need for this training to a new room-service attendant, front-desk clerk, and maintenance department employee?
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The text stresses the importance of training all hotel staff about differing aspects of the ...View the full answer
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Related Book For 
Hotel Operations Management
ISBN: 978-0134337623
3rd edition
Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller
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