1. What kind of communication problem does Laura appear to be facing? 2. What do you recommend...

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1. What kind of communication problem does Laura appear to be facing?

2. What do you recommend Laura do so that her employees act positively in response to her message?

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Human Relations Interpersonal Job-Oriented Skills

ISBN: 978-0133547962

4th Canadian edition

Authors: Andrew J. DuBrin, Terri M. Geerinck

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