Discuss critically the relevance and applications to organisational effectiveness of: (i) Total quality management; and (ii) Business

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Discuss critically the relevance and applications to organisational effectiveness of:

(i) Total quality management; and

(ii) Business process re-engineering.

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Management And Organisational Behaviour

ISBN: 9780273728610

9th Edition

Authors: Laurie J. Mullins, Gill Christy

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