Complete the following statements with one of the terms listed here. You may use a term more than once, and some terms may not be used at all.

1. _________ is the process of analyzing current and historical data from multiple sources to help make better decisions leading to a competitive advantage.
2. ________ are static and rely on data from specific period-ending dates.
3. Business intelligence tools that display critical metrics with either a short-term focus or a longer-term focus so that users can monitor performance are called _________.
4. Summary performance metrics that are used to assess how well a company is achieving its goals are called _________ .
5. __________ are used by lower-level managers to monitor day-to-day operations and answer the question “What is happening now?”
6. Upper-level managers would use _________ to track long-term trends and performance metrics against enterprise-wide goals.

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Business intelligence Key performance indicators Reports Dashboards Operational dashboards Strategic dashboards