With a group of four or five students, visit the Costco Web site (www.costco.com), and explore it

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With a group of four or five students, visit the Costco Web site (www.costco.com), and explore it to gather information about the company to answer the following questions: What does Costco do to make store employees feel that they are partners rather than ordinary workers? How do store employees contribute to giving customers a positive experience each time they visit a Costco store? In order to shop at Costco, customers must pay an annual membership fee. How does the rule that customers must have a Costco membership contribute to its success? Be prepared to share the answers to these questions when called on by the instructor.

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Managing Human Resources

ISBN: 9780135196007

9th Edition

Authors: Luis Gomez-Mejia, David Balkin, Kenneth Carson

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