Discuss how the service person in a restaurant is part of the product the customer receives when
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Discuss how the service person in a restaurant is part of the product the customer receives when purchasing a meal.
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In the context of a restaurant the service person or the waitstaff plays a crucial role as part of the product that customers receive when purchasing a meal Their interactions and service delivery sig...View the full answer
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Related Book For
Marketing For Hospitality And Tourism
ISBN: 9781292363516
8th Global Edition
Authors: Philip Kotler, John T. Bowen, Seyhmus Baloglu
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