How ethical is it for airlines, hotels, and other service providers to overbook their limited- capacity facilities

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How ethical is it for airlines, hotels, and other service providers to overbook their limited- capacity facilities intentionally, knowing that at some point they will have to turn away a customer with a "guaranteed" reservation?

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Related Book For answer-question

Operations And Supply Chain Management For MBAs

ISBN: 9781119355328

6th Edition

Authors: Jack R. Meredith, Scott M. Shafer

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Question Posted: Jan 27, 2024 11:01 PM

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How ethical is it for airlines, hotels, and other service providers to overbook their limited- capacity facilities

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The ethics of overbooking in industries like airlines hotels and other service providers is a complex issue and typically depends on personal perspect...View the full answer

Operations And Supply Chain Management For MBAs

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