An architectural firm has three types of clients: “G” = “green/new”; “EC” = experienced with a complex project; and “ES” = experienced with a simple project. The process flow for these types of projects and the staffing of each of the stages are provided below in the diagram: 

The processing times for the different types of jobs (in days) are listed in the following table. 

(a) What is the implied utilization (%) of each resource?

(b) What is the actual and maximum flow rates of each type of client through this process (clients per day)?

Transcribed Image Text:

Needs G assessment: G G G Structural Design: 5 architects 2 planners engineering: EC 2 engineers EC ES ÉS