How has Amazon Prime demonstrated the truth of the statement that demand management and customer service are
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How has Amazon Prime demonstrated the truth of the statement that demand management and customer service are closely linked? (Remember that order fulfillment is a key determinant of how satisfied customers are and whether you can retain them for future sales.)
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Related Book For
Operations Management Managing Global Supply Chains
ISBN: 978-1506302935
1st edition
Authors: Ray R. Venkataraman, Jeffrey K. Pinto
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