Melanie is curious to see the difference in waiting times for customers caused by the additional server
Question:
Melanie is curious to see the difference in waiting times for customers caused by the additional server added in Problem 3. Calculate the following system characteristics for her:
(a) The average time a customer spends in the system
(b) The average time a customer spends waiting in line
(c) The probability of having more than three customers in the system
(d) The probability of having more than four customers in the system
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