1. Consider a group situation in which you have worked. To what extent did the group rely on the technical skills of the group members vs. their interpersonal skills? Which skills seemed most important in helping the group function well?

2. Identify some examples of “worst jobs.” What conditions of these jobs made them unpleasant?

To what extent were these conditions related to behaviours of individuals?

3. Develop a list of “organizational puzzles,” that is, behaviour you’ve observed in organizations that seemed to make little sense. As the term progresses, see if you can begin to explain these puzzles, using your knowledge of OB.