Having just returned from a lengthy meeting with the dean of Birdwood Business School and the director

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Having just returned from a lengthy meeting with the dean of Birdwood Business School and the director of its development office, Janel Lehman sat down at her desk to gather her thoughts. As Birdwood’s director of admissions, Lehman knew her recommendation to admit the daughter of a trustee and prominent businessman would not only have an immediate impact on the future of two applicants, but also might affect the capital campaign Birdwood had recently initiated. Additionally, Lehman realized that her decision would set a precedent upon which future admissions criteria could be based.


Is selecting applicants for business school a well-structured or an ill-structured problem? Explain your reasoning.

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