Choose a firm you are familiar with and have had reason to complain about. Discuss the barriers
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Choose a firm you are familiar with and have had reason to complain about. Discuss the barriers to service quality the firm might need to overcome for you to become a regular customer.
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Related Book For
Principles And Practice Of Marketing
ISBN: 9781526849533
10th Edition
Authors: David Jobber, Fiona Ellis-Chadwick
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