A new call center is being built to support a new product at a national telephone company. The company doesn’t have any data on how long it will take to sign up customers via the call center. This data is important because it will help determine the number of employees needed in the call center. The company performs some tests to try to determine how long it will take to sign up customers. This test data is then incorporated into the projections and planning. What has the company just created?

a. Team development 

b. Staff acquisition 

c.  Assumptions 

d. Constraints