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project management
Questions and Answers of
Project Management
Of the following, which is the most comprehensive definition of a project?a. An environment created to deliver a product, service, or result.b. A collaborative enterprise that delivers a product,
How do project management and quality management complement each other?a. Both focus on continuous improvement, management responsibility, customer satisfaction, and prevention over inspection.b.
The project manager and the functional manager at the pharmaceutical company are having a discussion about the project to create a system to produce antibiotic and intravenous injection vials. The
You are assigned to a new data warehouse project and notice in the charter that there are four business units listed as sponsors. The data warehouse system has been discussed at your organization for
The project manager is in the process of meeting with various people who are impacted by his new project. He is attempting to find out what their needs are for the project as well as any constraints
When creating a project management plan, which of the following is the best choice to create it?a. Project managerb. Project manager and teamc. Teamd. Sponsor
An Internet project is about 65 percent complete and has had its challenges. As of the last status report, it appears to be on track regarding cost, schedule, and scope. Senior management tells you
The customer has just attended the weekly staff meeting for the infrastructure project and has stated that the market is changing for the product being created. As a result of this, the customer has
The pharmaceutical company is in the planning stages of a critical project and the project management team is finalizing the responsibility assignment matrix. How will this document benefit the
The project team has just started planning as a result of the charter being signed. Of the following, which does the charter not provide?a. Defines the scope statement b. Outlines the project
What can a responsibility matrix eliminate?a. Confusion about what order tasks come in b. Confusion about who is responsible for doing what c. Confusion about how long the tasks are d. Confusion
A new call center is being built to support a new product at a national telephone company. The company doesn’t have any data on how long it will take to sign up customers via the call center. This
As part of a project to increase revenues from construction lending, a financial services company is reviewing an in-process construction loan for the development of an office and shopping complex
There is $150,000 allocated for management reserves. One of the stakeholders is a newly hired vice president who comes from a small company where project management was not formalized, so he is
During the Identify Risk Process, the project manager and the team categorize risks in an effort to determine risks they may have missed. Of the following, which is the best example of risk
The project to develop a proprietary custom support system for a major mortgage company is underway. This is the largest project E-TEK has ever undertaken and E-TEK is concerned about possible
Of the following, which is the most comprehensive definition of project risk?a. Risk is a positive or negative event that may or may not have occurredb. Risk is a negative event that may or may not
The project manager always involves the team in the creation of the work breakdown structure. What is the most significant benefit derived from this approach?a. Generation of a more accurate
The team is in the process of completing the work breakdown structure of the project. Once they have completed this, which of the following can they begin to work on?a. Estimating costsb. Developing
The team has had five meetings to decompose the work of the aircraft carrier project. They are making progress and in a few more meetings should have all the decomposition complete for the multi-year
The project to provide an organizational restructuring of the company to increase operational efficiency and provide clearer lines of communication and development opportunities for managers has been
You are the project manager on a defense project and are creating a network diagram. Activity A (7 days) and Activity B (12 days) can start immediately. Activity C (3 days) can start after Activity A
Using the original network diagram question, what is the slack of Activity F?a. Two daysb. One dayc. Four daysd. Not enough information
In the original network diagram question, if Activity D increases from four to five days, what is the critical path, and what is the length?a. BDE, 33 daysb. ACE, 15 daysc. BFG, 21 daysd. BDG, 23 days
To determine the float, which formula should you use?a. Late finish-early finish (LF-EF) or late finish-late start (LF-LS)b. Late start-early start (LS-ES) or late finish-late start (LF-LS)c. Late
The project manager is creating an estimate for building a warehouse and distribution center. It is a project similar to those he executes about three times a year. He is using the rule of thumb of
The construction team is building a new design for their company and the market for the product is extremely unstable because of current interest rates. According to the site manager, a key to
The management team is calculating the cost range for a project to develop a product that targets an unfamiliar market. What is the key principal that governs the cost range tolerance?a. The less
To ensure that all the project work is considered, the project manager and his team create a bottom-up estimate. Of the following, which is not an advantage of creating such an estimate?a. The
The sponsor of a project to move the loan processing system from C++ to the intranet is deciding whether the project should continue or be scrapped. The project has been plagued with issues. So far,
The construction team is behind schedule on its project. The customer is considering giving the project to another company if the project cannot be put back on track. The team is considering putting
The project to build an art museum for the city is in the planning stages. The project manager has determined that the installation of the marble water feature should be outsourced because his
The software company is working with a staffing company to provide a technical writer for its newest project, accounting software for contractors and small businesses. The staffing company will
The network diagram for the project to create logical e-mail groups has three paths that have a duration of 29 days and two paths that have a duration of 10 days, respectively, the longest and
Meetings to facilitate information sharing between the project management team and the customer have been unorganized and unproductive. What should be done to improve the meetings?a. The meeting
Three team members have different solutions to a critical path related problem. What is the best method the project manager can use to resolve the conflict?a. Problem solvingb. Rewardc. Withdrawald.
The project to develop a vaccine against bee colony collapse is experiencing conflict. To minimize this, what tools are available to the project manager?a. Interpersonal skills, ground rules, and
Leadership and managerial style evolve within the project management life cycle. Of the following, which is the best description of that evolution?a. Directing, delegation, support, facilitation, and
All of the following interpersonal or soft skills are applicable to managing stakeholder engagement except . . .a. Building trustb. Minimizing conflictc. Active listeningd. Overcoming resistance to
The project to upgrade the accounting software in consideration of upcoming tax law changes is underway. The project manager is working with the chief information officer (CIO) and chief financial
An activity performed by the project manager on a daily basis is communicating with individual team members, the team, company personnel, vendors, and customers. What is the approximate percentage of
The expansion project requires extensive communication with stakeholders. On what will the project manager rely to determine what information should be communicated and who should receive the
The project to roll out tablets for use in a 500-bed hospital is going well, except for a minor problem in the MRI area, where the wireless access isn’t working as expected. What documentation
The customer has requested a five-week delay on the project while they rebuild a warehouse used for manufacturing a key piece of the project. This delay wasn’t planned, but the project couldn’t
Which of the following statements regarding issues and risks is most correct?a. Issues and risks are the sameb. Issues and risks can be the samec. Issues and risks are different and should be managed
Activity A is worth \($400,\) is 100% complete, should have been done on day 1, and actually cost \($400.\) Activity B is worth \($150,\) is 90% complete, should have been done on day 2, and actually
Activity A is worth \($800,\) is 100% complete, and actually cost \($800.\) Activity B is worth \($300,\) is 90% complete, and actually cost \($480\) so far. Activity C is worth \($800,\) is 75%
The project manager of the retooling project has been replaced by the company in an effort to finish the project within budget. The replacement project manager wants to determine the rate at which
Of the following, which is the most comprehensive definition of monitoring and controlling?a. To monitor plan resources and make replacements as neededb. To check for variances from the plan and make
Project A is four months long, has four stakeholders, and has completed planning. Project B is 12 months long, has 10 stakeholders, and is in execution. Project C is 12 months long, has four
The company has been plagued by disorganized projects that are not in alignment with business goals, and not focused on interactivity between the projects where applicable. They want to have a better
What organization could audit projects in an organization to help ensure the health of the project and offer suggestions for improvement if needed?a. Projectized organizationb. Balanced matrix
The international metallurgy company has a large project management office (PMO) due to the number of projects it pursues each year. Of the following, which is the best description of the areas a PMO
Using Table12.1, examine your own time management performance over the period of one or two days. How does this relate to the goals that you have set yourself?Data From Table 12.1 Table 12.1 Time
Why is the definition of quality critical to the success and acceptance of a project?
What would the QA/QC planning grid (see Figure 12. 6) look like for a project you have been involved in?Data from Figure 12. 6 Table 12.6 QA/QC planning grid, with examples Quality assurance planning
What quality systems and standards exist in your organisation to 1) ensure quality across the project and 2) ensure quality within the products and services produced by your projects?
What is the purpose of the Quality Management Plan?
Which types of tools would be useful for investigating the root cause of a problem?
How can a run chart be used within a project environment?
Explain the process of developing a fishbone diagram.
Using the quality criteria grid from Figure 12. 6, brainstorm key dimensions of quality that are applicable to a project you are currently managing. In doing so, remember to focus on clarifying
What does a Resource Management Plan highlight the need for, when undertaking resource management?
Provide eight examples of resource categories.
Why is a RASCl useful when organising human resources?
Why is a RAM useful?
What additional project-led information can be useful to a project manager when they are planning human resource needs?
Name three resource identification techniques.
Identify a minimum of four factors that can affect the acquisition of resources.
Why do we monitor and control resources?
What is the resource cycle? Why is it important to the project manager?
How does project resource management present itself in a Scrum (Agile) approach?
Using your class's Case Study (or a live project you are currently working on if you prefer), utilise the RBS and/or WBS, to identify resource requirements.
For the resources identified, build the WBS and define a RAM for the project, allocating who is responsible, accountable, supports, is consulted, and is informed about the work package level of the
Discuss in your class group(s) some of the issues you have personally experienced when monitoring and controlling resources in a project you have worked on.
Where do you normally sit on the leadership style continuum?
What should you consider when disbanding a project team or releasing an individual project member?
What is the difference between 'consensus' and 'majority' decision-making? How might each type of decision-making potentially affect project image?
Define 12 questions that you could use at an interview for a project manager that would test their (your!) soft skills and leadership ability.
Review the trust equation video (http://trustedadvisor.com/why-trust-matters/understanding-trust/understandingthetrust-equation) and (using a scale of $1=$ high, $10=$ low) assess where you would
The following activities are to be based on a recently completed group project you have been involved in. This project may have been a student project, a work project or an extracurricular
What is the 'network of stakeholders'? Why would you develop one as a project manager?
What is stakeholder co-creation?
What information would be included in a typical Stakeholder Register?
Why is it important to build trust with stakeholders?
What does mapping stakeholders in the Contribution/Commitment Grid enable the project manager to do?
How can organisational change management assist the project manager?
What is the significance of carrying out a detailed stakeholder analysis prior to developing the Communications Matrix?
Define your understanding of project communications management.
What two key models of communication were introduced in this chapter and when would one be preferred over the other?
Why is it important to understand the complexities in lines of communication?
What topics would be addressed within the project Communications Management Plan?
What methods can be used to identify communications?
What is the purpose of the 4 Cs of Truth about Communication and CPORT when writing communications?
What are the four directions of communication the project manager may have to consider when planning communications?
What is a Project Management Information System (PMIS)?
What are non-verbal cues, and why are they important to a project manager?
What is VARK? Why is it important?
Take a postcard-sized envelope, or a half-sheet of A4 paper, and create an elevator pitch (EP) for your group project. Share your pitch with a project team member to gain feedback and then refine the
Ask a colleague in the room about the status of a current project they are involved with. Ask them some easy and difficult questions and take note of any non-verbal cues that may reveal their inner
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