Josh, who is the project manager for a local charity based in Sydney (Australia), is in the process of establishing the project's governance requirements. The project is concerned with the introduction of a new patient registration system and technological innovations for tracking patients diagnosed with memory loss.

It is early in the Planning stage of the project: an appropriate time to consider such matters. Josh has recently met with Sonya, the PMO Manager. Sonya had outlined the company's project management guidelines to Josh. Sonya had also issued Josh with two policy documents: 'Project Change Management' and 'Issue Management in Projects' Josh took the documents and has started to draft the governance section of the scope document in preparation for the commencement of further planning. 1. Identify a minimum of three industry-specific examples that would be applicable to such a project, using resources located at https://www.saiglobal.com. 2. Outline the project's governance controls, indicating what aspects of governance may not have been identified by Josh. 3. For the 'Project Change Management' document, using a flowchart, outline the steps taken in the management of project change requests.