Read and give respond. In each response, include additional thoughts or reflections that further the discussion. The
Question:
Read and give respond. In each response, include additional thoughts or reflections that further the discussion.
The clarifying value I chose to discuss is finding your voice. In newer managers or newer stores, it is easy for upper management to attempt to micromanage. It is important to find your voice in a situation because when upper management is not at the storefront on a daily basis, they are going by what they think is right for that area. It is good to listen to upper management, but what they say has to be taken and understood so it can be made into your own and you don't sound like a mockingbird. The essential of setting the example I chose is teaching others the model way. Whenever I am out of my store, my assistant or shift lead are supposed to be images of myself, upholding the policies and procedures in a way that the store runs efficiently. Sometimes, they decide they want to become the "cool" manager and let the crew slack off or do things incorrectly where it affects the business and someone needs to be reprimanded. In those cases it makes it difficult to write up an employee because they always want to bring up the fact that someone else is not doing things the way they should. I always make it a point to write up the manager as well so they will understand that they are supposed to be role models within the store.
One situation where my leadership exemplified the practice of the modeling way is when I was working for edible arrangements. During Valentine's day and Mothers day, we get extremely busy. There was no game plan laid out, so it was making it difficult to get things done. On the second day, I chose to start by organizing the orders by time, area and type. Making it easier to do the assembly line and get things done so that everyone had a clear understanding of what needed to be done and when.
Business Communication
ISBN: 978-1439080153
8th edition
Authors: Buddy Krizan, Patricia Merrier, Joyce P. Logan, Karen Schneiter Williams