State true or false to the following statements:

Chapter 7: The Roles of Stress in Safety and Risk

1. Work redesign – There is evidence that suggest work redesign can increase productivity and reduce absenteeism.

2. Other ways to increase stress is to improve communication.

3. Participation and autonomy – Increased participation and autonomy decrease job satisfaction and reduces stress.

4. Social support groups – This refers to the existence or quality of physical relationships.

5. Supportive social relationships help alleviate stress at work by enhancing health through social interaction and creating a positive work environment.

Chapter 8 Managing Teams and Safe Performance

1. The difference between an effective team and an ineffective team is that an effective team has unfair hearing, irrelevant speeches, members fear ridicule/condemnation and an ineffective team listens, considers and put forward ideas.

2. The difference between an effective team and an ineffective team is that an effective team uses domination by few, contributions often irrelevant and an ineffective team uses much discussion, and high contributions.

3. The difference between an effective team and an ineffective team is that an effective team examines disagreements and dissenters not overpowered and in an ineffective team disagreements are suppressed, large minority dissatisfied, disruptive, and minority imposes its vies.

4. The difference between an effective team and an ineffective team is that in an effective team leadership role is jealously guarded and in an ineffective team there is frequent review of group operations.

Chapter 9 Leading and Supervising for Safe Performances

1. Integrity – referring to honesty and truthfulness, and probably the most important of the five, as it goes to the very core of the character.

2 Competence – referring to peoples’ technical knowledge and interpersonal skills to deliver what they maintained they were capable of doing.

3. Consistency – referring to predictable performance and sound judgment in handling various situations.

4. Loyalty – reflected when one is confident that a person will not act to one’s disadvantage when pursuing a particular line of action, instead the person will act in a loyal way.

5. Openness – reflected when one is transparent in one’s actions.

Chapter 10 Managing Human Risks

1. Human resource management is strategy driven.

2. Workers (and sometimes customers and suppliers as well) are a strategic resource to achieve competitive advantage – in public sector organizations, this might be excellence, quality, and delivery.

3. Human resource management is concerned with integration and control; through which management seek a common purpose or unitary perspective – as opposed to a pluralist view in which different parties hold views that reflect their own positions.

4. Concordance between individual needs and organizational objectives is bought.

5. Monitoring of performance and accountability of line management are not important in the control function.

Chapter 11 Safety Culture

1. Indicative practices of management commitment to safety include praising workers indirectly for safe performance.

2. Examples of safety-related rewards include sending supervisors, rather than workers on safety training and conferences.

3. Strategies used to motivate workers include promote worker empowerment by adversarial labor management and an incident investigation approach that does not focus on blaming individuals.

4. Support activities include political campaigns.

5. Support activities include vision statements

Chapter 12 Risk Management-Conclusions

1. In 2004, GlaxoSmithKline (GSK) reported that mental illness was the leading cause of work-related lost time illnesses.

2. GSK discussed resilience in the report and outlined strategies on how to address resilience and mental well-being.

3. They also covered stress-reduction and how it is related to local culture and conditions.

4. Finally, the report concluded that addressing employee resilience and mental well-being as being key to the success of any business.

5. Risk management includes only behaviors.

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Chapter 7 The Roles of Stress in Safety and Risk 1 True 2 False 3 False 4 False 5 True Chapt... View the full answer