In May, four bank tellers were observed as they served a customer at the main counter. The
Fantastic news! We've Found the answer you've been seeking!
Question:
In May, four bank tellers were observed as they served a customer at the main counter. The time required to complete the service was measured on each of three days and the results are shown in the table below. Using the table below, determine the upper and lower control limits for an R-chart (control chart).
Observed customer service time (seconds) teller | Fred | Ginger | Laura | Tom |
Mon. | 80 | 120 | 185 | 140 |
Wed. | 155 | 130 | 135 | 120 |
Fri. | 120 | 160 | 105 | 80 |
Related Book For
Introduction to Probability and Statistics
ISBN: 978-1133103752
14th edition
Authors: William Mendenhall, Robert Beaver, Barbara Beaver
Posted Date: