A state Ferry charges 18 / ticket + a surcharge of 3 for a paper ticket. It

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Question:

A state Ferry charges €18 / ticket + a surcharge of €3 for a paper ticket. It expects to sell 4700 tickets during the summer season. During that time the labor costs are €11,100 and the material (tickets, tourist information sheet...) cost is €1.3/ticket. The overhead cost is €79,000.

What is the multifactor productivity ratio?

What is labor productivity?

Your job is to do a calculation sheet with the parameters needed.