A Identify and analyse the problem 1 1 Describe how the following techniques can be used to
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Question:
A Identify and analyse the problem
1 Describe how the following techniques can be used to obtain information on the problem.
Brainstorming (thought showers).
Facilitation (group).
De Bonos 6 thinking hats.
2 Using the BOSCARD template, create a written problem statement that clearly defines what
the problem in the scenario actually is and what would be required.
3 Use the problem statement to create a written impact statement on the time, cost and
staffing issues.
4 Apply the Ishikawa (fishbone) diagram technique to the problem and produce an analysis to
look at the potential causes and solutions to the problem.
5 Describe how the following techniques might be used to collect data.
Interviewing.
Sampling.
Surveying.
Tally sheets.
Benchmarking.
6 For the given scenario, give an example of how you would use one of the techniques in
Task A5.
7 Describe how the following techniques could be used to analyse the collected data.
Critical review.
Pareto analysis.
8 Identify two alternative solutions. Give one benefit and the corresponding effort for each.
Related Book For
Auditing and Assurance services an integrated approach
ISBN: 978-0132575959
14th Edition
Authors: Alvin a. arens, Randal j. elder, Mark s. Beasley
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