Consider the following situations and "weak apologies."  Then using the good apology, provide a transformation of that weak apology into a good one. best to cover all the requirements of a good apology without what you are writing sounding inauthentic or robotic.   It is a skill to address as much of these positive requirements as possible without it sounding fake.

 

1. SITUATION:  The takeout person got your order wrong, and after picking your food up you drove all the way home to discover the issue.  You are furious.
   • Weak Apology:  Over the phone - "My fault.  It won't happen again."
2. SITUATION: Your closest friend told your health private information to all of your friends.  Unacceptable.
   • Weak Apology:  "You are really upset!  It wasn't me though...I would never betray your trust as a friend, now or ever."
3. SITUATION: Your partner has been secretly talking to their ex.  That's against your agreed upon relational rules.
   • Weak Apology: "Listen, I can understand that you are jealous and upset.  Let me buy you something to make up for it."
4. SITUATION: You arrive at work to learn your partner on a project took all the credit for its success with your boss.
   • Weak Apology: "I know I did a bad thing, ok?  I need this!  We make a good team, and I know I can't do this ever again."

Answer rating: 100% (QA)

SITUATION The takeout person got your order wrong and after picking your food up you drove all the way home to discover the issue You are furious Weak ... View the full answer