Define at least two ethical principles that should be utilized in online dispute resolution between either businesses and customers or between businesses and other businesses. What is the importance of utilizing the selected ethical principles in the selected online resolution setting (e.g., what and who is protected by applying the principle?). Argue whether the principle would be equitable for all participants if your employer was involved in an online dispute resolution process with a customer.

Answer rating: 100% (QA)

Two ethical principles that are crucial in online dispute resolution ODR are fairness and transparency 1 Fairness Fairness ensures that each party inv... View the full answer