Draw a current state map that illustrates each of the following: 1. Customer(s) and Supplier(s) Identify...
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Draw a current state map that illustrates each of the following: 1. Customer(s) and Supplier(s) Identify customer(s) and/or suppliers (s) that are initiating this process. 2. Map the Main Process Steps in Sequence Indicate the flow of information and material(s). 3. Indicate the following metrics for each step a. Processing time (P/T) b. Lead time (L/T) c. Percentage complete and accurate (%C/A) d. Resource and % availability (if needed) 4. Include a summary data box that includes the metrics for the entire process a. Processing time (P/T) b. Lead time (L/T) c. Percentage complete and accurate (%C/A) d. Activity ratio (calculated as the ratio of P/T and L/T) Table 3. Average Times for Various Processing Steps 8 9 Mailroom Steps AP check PO check Reroute Vendor Contact PFR check Send to Analyst PFR check Ready to Pay check Input to issue check Records batch 1 minute 2 minutes 1 minute Analyst Steps Scan Park & Resolve 30 minutes 6.5 minutes 1 minute 6.5 minutes 8 minutes 2 minutes 2 minutes 5 minutes 1 minute Average Cycle Time here means the average time an incoming item spends in the system until it has completed processing. Includes only the time from the start of a given step until that step is completed. Table 5. Analyst WorkDay Summary Number AP Analysts Average Annual Vacation Holidays Workday Breaks lunch Standup meetings Housekeeping/5S Table 6. Process Delay Times¹¹ 16 20 days 10 days 7:00 AM to 3:30 PM two 15 minute breaks (morning and afternoon) 30 minutes 10 minutes 10 minutes Processing Step (Prior to) Delay Time Analyst PFR Check Ready to Pay Check Park and Resolve Input to issue check Records batch Scan 2 Weeks 3 Weeks 3 Days 1 Day 1 Week 1 Day 10 Provides total incoming mail for the most recent fiscal year as well as totals for each of the past 4 weeks All delays listed in this table occur before the named processing step 11 Draw a current state map that illustrates each of the following: 1. Customer(s) and Supplier(s) Identify customer(s) and/or suppliers (s) that are initiating this process. 2. Map the Main Process Steps in Sequence Indicate the flow of information and material(s). 3. Indicate the following metrics for each step a. Processing time (P/T) b. Lead time (L/T) c. Percentage complete and accurate (%C/A) d. Resource and % availability (if needed) 4. Include a summary data box that includes the metrics for the entire process a. Processing time (P/T) b. Lead time (L/T) c. Percentage complete and accurate (%C/A) d. Activity ratio (calculated as the ratio of P/T and L/T) Table 3. Average Times for Various Processing Steps 8 9 Mailroom Steps AP check PO check Reroute Vendor Contact PFR check Send to Analyst PFR check Ready to Pay check Input to issue check Records batch 1 minute 2 minutes 1 minute Analyst Steps Scan Park & Resolve 30 minutes 6.5 minutes 1 minute 6.5 minutes 8 minutes 2 minutes 2 minutes 5 minutes 1 minute Average Cycle Time here means the average time an incoming item spends in the system until it has completed processing. Includes only the time from the start of a given step until that step is completed. Table 5. Analyst WorkDay Summary Number AP Analysts Average Annual Vacation Holidays Workday Breaks lunch Standup meetings Housekeeping/5S Table 6. Process Delay Times¹¹ 16 20 days 10 days 7:00 AM to 3:30 PM two 15 minute breaks (morning and afternoon) 30 minutes 10 minutes 10 minutes Processing Step (Prior to) Delay Time Analyst PFR Check Ready to Pay Check Park and Resolve Input to issue check Records batch Scan 2 Weeks 3 Weeks 3 Days 1 Day 1 Week 1 Day 10 Provides total incoming mail for the most recent fiscal year as well as totals for each of the past 4 weeks All delays listed in this table occur before the named processing step 11
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Related Book For
Cost Management Accounting and Control
ISBN: 978-0324559675
6th Edition
Authors: Don R. Hansen, Maryanne M. Mowen, Liming Guan
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