Extend the billing process model in Exercise 4.5 (page 125) as follows. Any time after the first transaction has failed, the customer may pay the invoice directly to the ISP. If so, the billing process is interrupted and the payment is registered. This direct payment must also cover the late fees based on the number of days passed since Day 7 (the last day to avoid incurring late fees). If the direct payment does not include late fees, the ISP sends a notification to the customer that the fees will be charged in the next invoice, before concluding the process.

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To extend the billing process model to incorporate the new requirements we can modify the process as follows Initial Billing Process The billing process begins when the ISP generates an invoice for th... View the full answer