1. Find a social media platform of an organization that uses one, such as Facebook, Twitter, or Instagram. Provide a description of how the organization uses social media as a communication tool and assess what types of feedback the organization receives from its audiences.
2. Assess the effectiveness of the organization's response to both positive and negative feedback and assess how they are utilizing their resources to respond to both types of feedback.

Answer rating: 100% (QA)

Lets consider a hypothetical scenario Organization XYZ Charity ... View the full answer