Interactive designs obtain knowledge of the problem at hand by questioning the user. Interactive design is a user-oriented field of study that focuses on meaningful communication of media through cyclical and collaborative processes between people and technology. Successful interactive designs have simple, clearly defined goals, a strong purpose and intuitive screen interface. 

Explain with hybridized diagrams, the concepts of user-orientation, meaningful communication, cyclical , collaboration, and processes in a CHATBOT system for a customer service point.

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1Learnability Principles The simplicity with which new users can start interacting effectively and perform at their best Predictability aids the user in determining the impact of future actions based ... View the full answer