Most new systems meet strong resistance from line managers. The DPC system seemed to get quick acceptance at Elkay. Line managers (product managers, business unit managers, marketing and sales managers) were willing to take strong actions based on data even from initial runs from the new system. Why do you think this occurred at Elkay?

Answer rating: 100% (QA)

One can find several important factors at work that led to managers taking prompt action based on th... View the full answer