Provide an example of when you received poor customer service; whether it was in a retail store, a restaurant, government agency, call centre or even in your place of work. In this example, provide details regarding the situation, what the associate did that you found to be poor customer service. Provide a background of the situation. Outline the verbal and/or written exchange. State what could have or should have been done to better the situation and make the customer/client/patient/student (you) happy. Keep in mind to be realistic with your solutions and elaborate on why you feel that solution would have made the situation better and how it was something plausible for the company to do. Minimum: One page.

Answer rating: 100% (QA)

Answer Here is an example of when I received poor customer service and how the situation could have been better handled Background Last month I went t... View the full answer