1. The CEO and his top managers have asked themselves two important questions: a. do customers value...
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Question:
1. The CEO and his top managers have asked themselves two important questions: a. do customers value what the company is providing; and b. can the company make money doing that? This group is developing a ________.
select one:
a. competitive advantage
b. BCG matrix
c. business model
d. strategy
2.Which one of the following is true of nonverbal communication?
Select one:
a. It is synonymous with body language.
b. It is involuntary; it cannot be used deliberately.
c. It is absent in spoken communication.
d. It usually carries greater impact than verbal communication.
Related Book For
Financial accounting
ISBN: 978-0136108863
8th Edition
Authors: Walter T. Harrison, Charles T. Horngren, William Bill Thomas
Posted Date: