The desired target quality characteristic of a product of Hanson Component Manufacturing is 1.80. The customer-service manager
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The desired target quality characteristic of a product of Hanson Component Manufacturing is 1.80. The customer-service manager knows that customers are likely to complain when the specification is of the desired quality characteristic by more than 0.025. On average, it costs the firm $4,600 to handle and resolve each complaint. The production manager of Hanson Manufacturing suggests that the company test the product more thoroughly before shipping. The cost of additional testing and adjustments is estimated at $36.50 per unit.
For Hanson, what is the value of k, the cost coefficient in the Taguchi Quality Loss Function (QLF), rounded to the nearest dollar?
Related Book For
Introduction to Statistical Quality Control
ISBN: 978-1118146811
7th edition
Authors: Douglas C Montgomery
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